Delivery Policy for Queen Styling
At Queen Styling, we are committed to delivering your orders promptly and securely. Please review our delivery policy to understand how we ensure a smooth shipping process.
Shipping Locations
We deliver to all regions within the United Arab Emirates. For international delivery requests, please contact our customer service team.
Delivery Timeframes
- Standard Delivery: Orders are typically delivered within 2-5 business days.
- Express Delivery: Available for select locations, with delivery within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Charges
- Standard Delivery: Free for orders over AED [insert amount]. A flat fee of AED [insert amount] applies to orders below this threshold.
- Express Delivery: Additional charges apply based on the destination. Contact us for details.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number to monitor the delivery status.
Failed Deliveries
- If delivery fails due to incorrect or incomplete address information, additional charges may apply for re-delivery.
- For failed delivery attempts, we will contact you to arrange a new delivery schedule.
Delivery Conditions
- All orders require a signature upon delivery to ensure receipt.
- Please inspect the package upon delivery. If the item is damaged, inform the delivery personnel and contact our support team immediately.
Delays
While we strive to deliver within the stated timeframes, unforeseen circumstances such as weather conditions, public holidays, or customs delays may affect delivery schedules. We will keep you informed in such cases.
Contact Us
For any inquiries related to shipping or delivery, please contact us at:
- Email: [Insert email]
- Phone: [Insert phone number]